Short Article     June 2020  

Worsening of the COVID-19 Pandemic in New York City: Analysis of Response Gaps and Challenges at the Public Policy and Community Levels

By Aysha Zahidie1, Meesha Iqbal2, Syed Wasif Hussain3


  1. Independent Researcher, New York City, NY, USA
  2. Independent Researcher, Idaho Falls, Idaho, USA
  3. SUNY Downstate Medical Centre, New York City, NY, USA

This review was aimed to probe into factors that resulted in worsening of novel coronavirus disease 2019 (COVID-19) pandemic in New York City, USA. Extensive review of available information sources, such as scientific literature, COVID-19 data generating websites, expert opinions as well as government briefings and simultaneous measures, were carried out to fulfil the objectives of this paper. Data was arranged in tabular form. Gaps in responding to the pandemic were identified. There was lack of proactivity in measures taken by governments which is due to neo-liberal capitalism on one hand and lack of coordination among three tiers of government on the other. Cosmopolitan features of the city also made it prone to devastating spread of pandemic. Crowded mega cities with incompetent governments in implementing timely public health measures for prevention of spread of COVID-19 are at potential threat of high disease spread across the globe.

Keywords: New York City, COVID-19 pandemic, Response gaps, Metropolitan.


Since its emergence in Wuhan, China, the novel coronavirus disease 2019 (COVID-19) has continued to shift its epicenter westward, gravely affecting countries such as Iran, Italy, UK, Spain, and the USA.1,2 Eight weeks after an early outbreak in Washington state, COVID-19 swept across the country, infecting 652,474 people and taking 32,712 lives, as of April 15, 2020.1,3

By the end of March 2020, the US had the highest number of COVID cases in the world (111,980 confirmed cases, and 1,697 deaths), and by mid-April 2020, New York state alone held this position.1,4 By the end of second week of April, New York state reported the highest number of cases (213,779 confirmed cases, and 11,586 deaths), accounting for 33% of the morbidity and 35% of the mortality rates in the country. More than 50% of the cases in New York state originated in New York City (NYC) (118,302 confirmed cases, and 10,367 deaths) by April 15, 2020.1

NYC, being a financial hub and vibrant tourist spot, shares many common characteristics with other cosmopolitan cities. The pluralistic features of being an international city played a major role in the COVID-19 pandemic overwhelming NYC. We aimed to identify the factors leading to this along with gaps and challenges while responding to a pandemic and the ensuing high casualties and economic paralysis of NYC.


Extensive review of available information sources such as scientific literature, COVID-19 data generating websites, expert opinions as well as government briefings and simultaneous measures was carried out to fulfil the objectives of this paper. Data was arranged in tabular form with critical analysis of each of government measures and its impact on mitigation of COVID-19 pandemic (Table I). Gaps and challenges in responding to the pandemic were identified at the policy and community levels and presented in subsequent tables (Tables IIA & IIB).


Advent of COVID-19 in NYC, USA:
The first case in New York state was reported in NYC on March 1, 2020, followed by a second case on March 3, 2020 in Westchester County, north of NYC. By March 6, the number of cases had increased to 33, of which more than 20 were related to the second case. By mid-March, the number of confirmed cases rose to 613. Between March 22 and 23, 2020, confirmed cases increased by 4,000, reaching a total of 21,000 statewide.3,4

Table I: Timeline of the government’s responses to COVID-19 in New York state with a subsequent increase in reported cases.


Cases in NYC

Cases in rest of New York



Jan 31, 2020



The federal government imposed travel restrictions preventing foreign nationals from entering the USA if they had been in China within the previous two weeks.

NYC houses the largest Chinese population outside of Asia (682,265 individuals, Census 2010).9 Many of these Chinese residents are US citizens traveling to and from China. This measure did not restrict them from re-entering the USA.

Mar 5, 2020



The city government refused to advise people to avoid public transport.

NYC’s mayor took a ride on a subway train with the press to boost people’s confidence in using city transport.

Mar 7, 2020



A “state of emergency” was declared by the state.

NYC issued guidelines asking sick individuals to avoid using public transport and heavily packed buses.

Mar 10, 2020



New Rochelle, Westchester County, was announced as a “containment zone.”

Law enforcement agencies were appointed to facilitate the community.

Mar 11, 2020



The closure of the City and State Universities of New York was announced to be started from next week.

Online classes were to be started on March 19.

Mar 12, 2020



Restrictions were implemented on mass gatherings.

Events with >500 people were asked to be postponed, and events with <500 people were asked to cut capacity by 50%.

Mar 16, 2020



The White House recommended "social distancing," which included closing of schools and avoiding gatherings of more than ten people.

States were not constitutionally bound to adopt federal guidelines.

Mar 17, 2020



NYC’s mayor announced that the city was considering a shelter-in-place order within the next 48 hours.

The mayor’s comments were quickly dispelled by the office of the state governor declaring, “No city in this state can quarantine itself without state approval….”

Mar 18, 2020



New York ordered all schools to remain closed.

Promotion to the next grade level was planned without formal assessment.

Mar 20, 2020



The mayor called for drastic measures to combat the outbreak. "We have to go to a shelter-in-place model.”

“New York State on Pause Program” was announced, implementing a statewide stay-at-home order, starting March 22, 2020.

Mar 22, 2020



Non-essential workers were ordered to stay at home.


Mar 22, 2020



The federal government directed the Federal Emergency Management Agency to New York State for medical relief.

Four large federal medical stations with 1,000 beds were allocated for New York.

Mar 23, 2020



The state announced a plan to use convalescent antibody-rich blood plasma as a possible passive immunization.


Mar 24, 2020



The White House coronavirus response coordinator advised people who arrived in other areas from NYC to self-quarantine for 14 days.


Mar 26, 2020



The federal government announced that a US navy ship hospital would be going to NYC as a part of relief efforts.

The ship departed from Norfolk on Mar 28 and arrived on Mar 30, 2020.

Apr 6, 2020



Stay-at-home orders and school closures were extended to Apr 29.


Apr 9, 2020



Golf courses were removed from the list of essential businesses that were allowed to remain open.

The bordering States, such as New Jersey and Pennsylvania, had ordered courses to close.

Apr 14, 2020



The State Department of Labor was asked to make an extra $600 available for unemployment benefits for New Yorkers.

The federal CARES Act authorized federal funds for the states to supplement their unemployment benefits, but there were bureaucratic delays.

Table II (A): Gaps and challenges at the policy level to combat COVID-19 in New York City.



Policy level

Neo-liberal capitalism


The economic and political structure of the society, embracing neoliberal capitalism, became one of the greatest hurdles in dealing with COVID-19, in NYC.

Respect for basic human rights, such as freedom of movement and personal liberty, kept state officials from delaying the enforcement of restrictions on mass gatherings, and there was an enormous reluctance in implementing a timely lockdown and social distancing measures. The government’s earlier reluctance to impose a ban on the city’s mass transit system is said to have fiscal roots, as the Metropolitan Transportation Authority generates around 50% of its approximately $16.725 billion budget from tolls and the money paid to subway rides and buses.10

The Coronavirus Government Response Tracker, an index developed by Oxford University, has placed the USA among the lowest achievers (66%) in the stringency of measures taken to combat COVID-19 in a comparative study involving six countries.11

Earlier reliance on herd immunity

The USA relied on herd immunity, like the UK, to preclude the need for taking necessary public health containment measures, costing thousands of lives in the worst affected area, NYC, as well as across the country.12

Lack of central authority

There was no fully authorized central body to supervise and implement mitigation measures as per the available data and expert projections across the states.

The White House COVID-19 task force had limited capacity to interfere in matters related to the states at an administrative level. Examples include revoking of the White House’s suggestions, particularly, by the governors of predominantly Democrat states.

Lack of coordination between federal, state, and city governments

There was a lack of coordination between federal and state governments, and between the state and the NYC administration.

The federal government was more inclined to assist Republican states with fewer cases than the predominantly democratic New York State.

This lack of coordination caused considerable delays at all levels of the government.

Expert projections revealed that if social distancing policies had been issued two weeks earlier, COVID-19 deaths could be reduced by 90%, throughout the country.13

Although California matched with New York in terms of situation, it imposed aggressive stay-at-home orders with just 500 cases statewide.

Lack of proactivity

Till March 19, 2020, New York State’s government demonstrated limited insight in placing timely orders of medical supplies.14 A comparison of the rising number of cases followed by government measures indicates a lack of proactivity and failure to understand the situation.

Special case of NYC

It was clear from the beginning that the COVID-19 epidemic would cast devastating effects on NYC, if it reached New York State. NYC, with its dense population (27,000 people per square mile), crowded skyscrapers, cultural diversity, the highest frequency of worldwide tourism, busy mass transit system, and economic activity, was most prone to witness an exponential growth of the virus than anywhere else in the state.

However, no special preventive measures were made for the city, and most of the time, the city was treated like the rest of the state, where the population is sparse and traveling is far less frequent.

Scarcity of personal protective equipment for health workers and the general population

On Mar 6, 2020, when sanitizers, cleaning solutions, disinfectants, and protective masks and gloves were already disappearing from large department stores, the city government was attributing the shortage to the federal government. According to the press, no extra N95 masks or protective suiting was formally requested by the local government.14

Shortage of health workforce

By mid-March, 2020, the high rate of COVID-19 transmission indicated that NYC was bound to witness a high death toll owing to COVID-19 within the forthcoming two weeks. Measures taken to compensate for the scarcity of the healthcare workforce in intensive care units were ad hoc with the traditional expectation of relying on volunteers from unaffected regions. No plan was devised for training the healthcare workforce or developing contingency plans to prepare for a possible workforce joining the team, before things became critical. This delay ultimately resulted in negligence and low quality of care in overwhelmed large city hospitals.

Infections were reported from nursing homes. No guidelines were developed to keep unaffected patients, either visiting or already admitted in the care facilities, from those with confirmed COVID-19.


The USA had a slow start in conducting widespread testing for COVID-19. The first US case of COVID-19 of unknown origin could not be tested until after the fourth day of a hospital stay, as he had not fulfilled the initial federal testing criteria.15

There were faulty test kits produced by the CDC in February; further, academic labs in other states were not allowed to devise their own testing kits under federal law.

It would not be possible until March 12, 2020 for the majority of the states to be able to perform tests with a physician’s recommendation from the CDC or a commercial lab in the state.16

Table II (B): Gaps and challenges at the community level to combat COVID-19 in New York City.



Community level

Lack of enforcement of self-quarantine policies

Imposing quarantine policies in low-income groups was a challenge as there was minimal job security for them when work-from-home laws were not imposed.

Many people in urban slums or low socioeconomic neighborhoods share rooms and dormitories with other workers; therefore, social isolation was difficult to enforce.17

No isolation center was designated to provide quarantine facilities for suspected contacts of cases from such localities. There were no enclaves for homeless people in NYC.

Orthodox communities

It was estimated that up to 28% of people in orthodox religious communities, such as Hasidic Jews, had tested positive in NYC, which linked back to congregations in synagogues.

Influx of NYC residents

to upstate New York

With a surge of COVID-19 cases in the city, affluent residents of NYC showed an increased tendency to relocate themselves in the upstate countryside of New York State. As cases in the countryside appeared to be linked to relocated city residents, local administrations expressed resentment, urging the state government to ban any such relocations from NYC.

Morbidity trends were high among healthcare workers because they were not allowed to stay at home despite having COVID-19 symptoms.5 Four state legislatures tested positive. In the state police department, 7.6% of employees were affected by COVID-19; 7 police officers had died from the virus by the end of the first week of April.6 According to the excess mortality analysis, during March, there were three times more deaths than expected in NYC. Recent studies have suggested that the virus was present in NYC in February 2020, and the studies have traced its origins to European tourism rather than to China.7,8

Government measures:
The measures and actions taken by the three tiers of government are time lined in Table I.

Analysis of response gaps and challenges at the policy and community levels to combat COVID-19 in New York City:
Analyses of response gaps and challenges faced at the policy and community levels to combat the spread of COVID-19 in NYC are outlined in Tables IIA and IIB.

The way forward:
This study highlights the importance of proactive and timely preventive measures for megacities in other countries that are also potentially threatened by the worsening epidemic.

The procurement of essential medical and protective equipments and enhancement of testing capacity and rapidity are necessary for combating the current situation.

The maximum amount of resources should be diverted to cater to the needs of low-income groups in lockdown situations.

Major lockdowns should be continued until flattening, followed by tapering, of the epidemic curve is satisfactorily achieved across the country.

The next step toward lifting statewide lockdowns should be very gradual and vigilant. Suggestions have already emerged that before allowing people back to normal life, universal screening should be conducted for COVID-19. Additionally, antibody testing of convalescent cases should be performed at the community level to allow the immune population to rejoin regular life activities and break the chain of transmission. Similar testing has recently been performed by researchers from Australia, Finland, and New York’s Mt. Sinai Medical School. At this point, the government and Centers for Disease Control (CDC) should step in to identify cost-effective ways to conduct such testing on a large scale.

Community testing sites or drive-through testing should be introduced for minimising the risk of exposure to the health workforce.

There is a dire need for proactive decision-making based on robust data projections about COVID-19 trends.

The exemplary measures taken by SARS-affected countries in 2004, as well as the current initiatives adopted by countries such as South Korea, Taiwan, and Singapore who have successfully contained current pandemic locally, should be reviewed and implemented as appropriate in locally appropriate context.17,18

The maximum possible amount of resources needs to be diverted at the state and country levels for the research and development of effective COVID-19 vaccines and medicines.

An important requirement would be to keep a sensitive public health surveillance system in place to capture any possible second wave of the disease at travelers’ entry points and the community and hospital levels.

Authors declared no conflict of interest.

AZ: Conceived the idea of the study and developed first draft.
MI, SWH: Provided intellectual contribution and participated in reviewing and editing of subsequent drafts.
All three authors approved the final version.


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